AMC & SUPPORT
Keep your IT Assets in good health!
Our well-curated Annual Maintenance Contract proposal was created keeping in mind your stress-free experience in improving the lifespan of all your assets and ensuring seamless business continuity. Get service, maintenance, support, spare procurement, and repair all in one annual maintenance agreement to ensure you get the maximum ROI from your equipment.
Peace of mind AMC
We are Leaders in Proving AMC for your IT Infrastructure with complete End-to-End Audits
Veba Systems offers PAN India service and support for all manners of IT Infrastructure equipment optimization for OEMs like Dell, IBM, Oracle, Intel, HPE, HP, Lenovo, Cisco, Juniper, and many more. With expertise from Servers, Networks, Security, Storage, Desktops, Laptops and Apple products, you will receive the attention you need to keep your business-critical equipment up and running. Along with third party server maintenance, Veba systems can also aid with basic and enhanced OS and software support for select solutions.
Service Inclusions
What you can expect from our AMC & Support
Multi-brand support
No more looking for different service providers for different devices, get it all in one place, under one single comprehensive maintenance contract.
Field support
Field engineers on-site across PAN India to identify, fix issues, offer solutions, and take ownership of your equipment covered under maintenance.
Preventive maintenance
In our addon preventive maintenance activity, we make sure your hardware is working well and ensure its longevity by putting in place scheduled maintenance.
Reduced ETA for Spares
Our IT AMC services are all equipped with technology to identify reliable logistics partners who will bring your requests at the shortest possible time as we have reduced the eta by a huge margin.
Customized Support Levels
We work with you to customize our service levels to fit your business criticality needs and handhold you through our friendly and informed escalation path.
Quick Replacement Warrenty
Our engagement allows us to get involved to claim any warranties on equipment sold or rented by us or by a third party and have replacements in stock to keep your business moving.
Service Levels
Customizable Service Levels
7 x 24 x 4
- 24 hours a day, 7 days a week
- Initial phone-based diagnosis
- Field Engineer on-site (if required) within 4 hours after customer contact
5 x 9 x 4
- 8:00 AM to 5:00 PM, Monday through Friday
- Initial phone-based diagnosis
- Field Engineer on-site (if required) within 4 hours after customer contact
Next Day
- Initial phone-based diagnosis
- Field Engineer on-site (if required) the following business day after customer contact or on appointment
Expertise
Expert Engineers On Call
Contact Us
Get your value for investments with a hassle free AMC
Get the right advice, the quality equipment, and tied in with the right kind of support to scale your business with Veba Systems, your trusted partner.
Partners
Our Technology Vendors
With our coalition of the world’s top infrastructure technology products, we deliver on our promise of transforming your IT infrastructure and enabling IT and teams to move at the speed of your business growth.