Frequently asked Questions

Have questions about our
products and services?

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A used or refurbished IT equipment upon complete refurbishment, can work and perform just like a new IT equipments. Its genuine spares are easily available from manufacturers. The best part is affordability, a used server comes at a much lower price than a new server but brings similar technology and performance with it.

The used server is refurbished under strict conditions and expert care. The server can be upgraded as per your business requirements and application needs. Components such as processor, server RAM and storage drive are customized and embedded with the latest software technologies installed under the guidance of our experienced team.

You get your refurbished equipment only after it has been completely tested and certified for high quality and performance. Besides, we replace any faulty component with the latest one available. You also get a equipment demo and product replacement in case of performance issues or product failure within 90 days from the purchased date.

Any used IT server can show signs of decreased performance, reduced speed, poor security or outdated software. However, Veba system’s refurbishment process restores the used IT equipment to its full capacity with updated software features and customized RAM, processor and enhanced security features as per your business requirements.

Veba Systems offers 90 days to 1-year warranty on parts and labor services based on configuration. A 30-day replacement period is provided from the date of purchase at Veba Systems. Labour warranty only extends to general technical help, requests of product serial numbers, phone support but doesn’t include repair or replacement.

Yes, you will receive an invoice for your order containing all details of the purchase. The product serial number and the copy of the original invoice will be shipped along with your server. This invoice is needed for any future upgrades, or even replacement or repairs.

You can replace it within 30 days from the issued invoice date. You will get the product serial number either mentioned on invoice or in print on the outer package of the product. We ensure you get your damaged or wrong product replaced at the earliest possible.

Technical support is offered by Veba System’s experienced technical staff that is available 24×7 throughout the year to assist you. You can contact Veba Systems through the official website that contains email, phone and WhatsApp details for you to connect. A live support chat is also available to meet your requests.

FAQ

Refurbished Products

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